If you’ve taught us anything over the years, it’s that these three things are important to you, so naturally they’ve become a priority for us. Our customers are king—we care about you before the sale and long after. Your need for optics across countless applications and thoughtful feedback has driven our product development team to create high performing products with excellent value built right in. Your investment in our product, whether a flip cap or top of the line riflescope, deserves a solid-backed, no-nonsense promise to service you and that product for life.
VIP stands for a Very Important Promise to you, our customer. We will repair or replace your Vortex® product in the event it becomes damaged or defective—at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition. You see, it doesn’t matter how it happened, whose fault it was or where you purchased it. If you ever have a problem, no matter the cause, we promise to take care of you. You can count on the VIP Warranty for all Vortex Optics riflescopes, prism scopes, red dots, rangefinders, binoculars, spotting scopes, tripods and monoculars.
Unlimited Lifetime Warranty Fully Transferable No Receipt Needed.
The VIP Warranty does not cover loss, theft, deliberate damage or cosmetic damage that does not hinder the performance of the product.