ACKNOWLEDGEMENT OF CANCELLATION/RETURN/WARRANTY/REFUND, SHIPPING, AND PRIVACY POLICIES FOR SILENCER PURCHASES

RETURN POLICY FOR SILENCERS/SUPPRESSORS

All silencer sales are final. Once a silencer is transferred to you, it cannot be returned, even if it is unused or unfired. If you discover a defect after the transfer, please contact the manufacturer for assistance and warranty support.

NFA ITEM CANCELLATION POLICY

If for any reason you change your mind after purchasing before taking delivery and wish to cancel your order you will receive a refund, minus a cancellation fee. For “ship-to-home” orders, the fee is 25 percent or $200 processing fee (whichever is greater). Cancellation must be within 30 days of purchase and before any ATF paperwork has been submitted for the item. Unfortunately, once application forms have been submitted to the ATF, we are unable to cancel your order. For NFA items purchased in-store or shipped to a store location, a cancellation fee of 10% will apply.

ACCOUNT INACTIVITY POLICY

Sportsman’s Warehouse makes buying silencers simple, but our process requires your active participation with our fulfillment partners, and attention to detail to help ensure a timely and accurate submission to the ATF. Our fulfillment partners will communicate with you throughout the process by email, phone, and/or SMS text message (to the email address and phone number you provided at the time of purchase) with requests for information, digital signature, or other action on your part. If they are unable to move your application forward because they have not received a response to their requests, your order may be subject to cancellation, at our fulfillment Vendors or Sportsman’s Warehouse sole discretion. In this event, you will receive a refund for the amount paid at the time of cancellation, less a 25 percent or $200 processing fee (whichever is greater).

ATF DENIALS OR RETURN WITHOUT ACTION

If your application is denied due to your ineligibility to own a silencer, you will receive your purchase cost back, less the processing fee applicable to your delivery method. For “ship-to-home” orders, the fee is 25 percent or $200 (whichever is greater), while “pick-up-in-store” orders are subject to a 10 percent fee.

If your application is returned without action (RWA), our fulfillment partners may resubmit your application at no additional cost once you resolve your record. Should you choose not to resubmit, you will receive your purchase cost back, less the same delivery-method processing fee outlined above. Please allow up to 30 days for processing

BANISH SUPPRESSOR GUARANTEE

As one of our feature brands, our fulfillment partner Silencer Central offers an industry leading guarantee. If your BANISH™ Brand Suppressor doesn’t significantly reduce the noise of your firearm, as well as recoil, please contact Silencer Central If performance concerns are noted, you can send your BANISH™ suppressor back to Silencer Central to be inspected on a case-by-case basis. They will field test your BANISH™ Suppressor and provide documentation of actual noise reduction and/or recoil results to satisfy our commitment to performance satisfaction. Additionally, Silencer Central guarantees the quality and craftsmanship of your BANISH™ Suppressor. If the inspection confirms defects in materials or function, you can request a refund for your suppressor (tax stamp not included).

The following terms and conditions apply:

• This offer only applies after the Form 4 is approved by the ATF. Banish™ Suppressor orders cannot be canceled or refunded while the Form 4 is pending.
• If you paid a Tax stamp fee during purchase of your Banish silencer, this fee cannot be refunded (unless Silencer Central made an error when submitting your form 4 documents).
• The value of any promotional items earned as part of the original purchase will be deducted from the refunded amount if applicable.
• To process a return, you must first contact Silencer Central to receive a return authorization number and begin the Form 4 submission process to transfer the BANISH™ Suppressor back. At that time, you will receive instructions on how and when to return the Banish™ Suppressor. Following these instructions is required.
• ATF approval is required before the Banish™ Suppressor can be returned to Silencer Central. Neither Sportsman’s Warehouse nor Silencer Central is responsible for any delays caused by the ATF.
• The refund will be given once Silencer Central receives said Banish™ Suppressor back into its NFA inventory.
• To receive a full refund, all respective accessories, cases, manuals, and original packaging must accompany your returned Banish™ Suppressor. Your original approved Form 4 is also required.
• Please Note: Sportsman’s Warehouse and Silencer Central reserve the right, in either’s sole discretion, to modify this guarantee at any time and without notice. Moreover, Sportsman’s Warehouse and Silencer Central reserve the right to refuse specific cases deemed fraudulent, in either Sportsman’s Warehouse or Silencer Central’s sole determination.

BANISH SUPPRESSOR LIFETIME WARRANTY PROVIDED BY SILENCER CENTRAL

Silencer Central only provides a lifetime warranty against all manufacturing defects and damage caused by the normal use of our products. Silencer Central will repair or replace free of charge any suppressor manufactured by, or at the direction of, Silencer Central. The product is sold “as is” with no further implied contractual rights or warranties beyond those expressly stated herein. The lifetime warranty does not apply to certain conditions or acts. It is at the sole discretion and determination of Silencer Central whether a defect or condition is covered by this warranty. Conditions not covered include, but are not limited to: modifications, abuse, neglect, use of defective ammunition, use of improperly sized ammunition, and criminal conduct. Silencer Central assumes no liability for damages or bodily injury caused by such acts or omissions as previously described. Abuse and neglect are defined as usage outside of the reasonable scope for which the product is intended, thus contributing to the accelerated and unreasonable premature wear of the suppressor itself.

For warranty repair or replacement requests on Banish brand suppressors, please contact Silencer Central’s customer service at [email protected] or 888.781.8778 .

Please do not ship a suppressor for a warranty repair or replacement without first contacting customer service.

NON-BANISH SUPPRESSOR WARRANTY/GUARANTEE

Sportsman’s Warehouse and our Silencer Vendor Partners do not warranty, or guarantee, any product performance or claims by the original manufacturer. Sportsman’s Warehouse and Silencer Vendor Partners do not offer warranty and/or repair services for non-BANISH items. Any complaints or warranty issues must be issued directly to the original manufacturer.

SHIPPING POLICY – Ship-to-home Orders

Silencer/Suppressor orders are shipped to your door from licensed locations throughout the United States. A shipping and handling fee may be applied to each order containing a silencer. Adult signature is required at the time of delivery to your address.

Orders containing a silencer will not ship until all legal requirements have been met. This includes receipt of ATF approved tax stamp, successful completion of the Form 4473, and a chief law enforcement officer (CLEO) notification.

ATF wait times vary and are subject to change at any time. Our fulfillment Partners and Sportsman’s Warehouse are not responsible for and do not control or influence ATF wait times. Any wait time estimates offered are provided in good faith and are best estimates that consider both the current quoted wait time provided by the ATF as well as actual current wait time experienced at the time of the estimate. By purchasing a silencer on sportsmans.com, you acknowledge the wait time estimate provided and are notified that the actual experienced ATF wait time may differ. Further by placing a silencer order with Sportsman’s you agree to the terms of this cancellation, refund and return policy.

WHERE WE SHIP AND ADDRESS CHANGES

Our ship to home fulfillment partner(s), are licensed to do business in all 42 states where silencers are legal to own.

The address entered on the original Form/eForm 4 and 4473 must match. Silencers cannot be shipped to a state different from what their original Form/eForm 4 was submitted under unless certain guidelines are met.

For this reason, please contact us as soon as possible regarding any change in address.

HOLDING SILENCER SHIPMENTS – FOR SHIP TO HOME ORDERS

Once tracking information is generated, addresses cannot be updated and orders cannot be held. If you or another adult will not be present for signature on the date of expected delivery, please contact your local U.S. post office to arrange for your delivery to be held.

HOW SILENCERS ARE SHIPPED – FOR SHIP TO HOME ORDERS

Silencer orders are shipped Monday through Friday, excluding federal holidays. During high-volume shipping periods, such as over the holiday season, there may be carrier delays for deliveries. Shipments are insured and all silencers are carefully packaged surrounded in durable foam and encased in a hard-sided box to prevent any damage from occurring during transit.

Once all legal requirements have been met, silencers are shipped in a two-leg route: first from our fulfillment partner’s warehouse to their licensed location in your state, and then from their licensed location in your state to your front door. You will receive email tracking notifications for both legs of shipping. Please note, tracking information may not be live for 1-2 business days.

Nothing is more important to Sportsman’s Warehouse than the customer experience. To ensure the quality and legal compliance of that experience, shipping to a licensed location in your state is required before the order can be shipped to your home. By purchasing a silencer, you acknowledge that in-person pick up from our licensed location in your state is not permitted, nor is rerouting your shipment to another location

If you select the “Ship to Store” option, your silencer order will be shipped exclusively to, and must be picked up at, the specific Sportsman’s store location you selected during checkout (following final ATF approval).

LOST, STOLEN OR UNDELIVERED ORDERS – FOR SHIP TO HOME ORDERS

If your silencer order is marked “delivered,” but you cannot locate it, please first confirm with the carrier based on your tracking information who signed for your package. If your silencer shipment is presumed lost or stolen, please contact us immediately so we can work with you to report the matter to local law enforcement and the ATF.

If law enforcement determines your silencer was stolen prior to delivery, we will issue a refund and resubmit the order if you choose. Neither Sportsman’s Warehouse nor our fulfillment Partners are responsible for theft of items after confirmed delivery and signature.

RETURN SHIPPING (Defects, Repairs, and Warranty Claims)

For all defects, repairs, or warranty claims, you must work directly with the product manufacturer. Do not ship any silencer without first obtaining explicit instructions and a Return Authorization (RA) from the manufacturer. Shipping policies, procedures, and associated costs vary by manufacturer and are governed solely by their respective terms.

TRUSTS

Should you choose to purchase any products through a gun trust, our Fulfillment Partners will assist with the facilitation process. There may be an additional fee for this service and will be communicated to you by our Fulfillment Partners. Please be advised that neither Sportsman’s Warehouse nor our Fulfillment Partners are law firms, and neither party provides legal advice to customers. We do not represent, warrant, or guarantee that any gun trust provided will meet the legal requirements for establishing a valid trust under the laws of your specific jurisdiction. Any gun trust documentation is provided for informational and convenience purposes only. If you choose to establish a gun trust, you should contact a local attorney licensed in your jurisdiction for assistance. Sportsman’s Warehouse and our Fulfillment Partners expressly disclaim any and all liability arising from the creation, execution, validity, or use of the gun trust.

PRIVACY POLICY

Both Sportsman’s Warehouse and our Fulfillment Partners use of your personal information is dedicated to making buying silencers simple while personalizing and enhancing your experience. We are committed to keeping your sensitive information safe.

This policy is intended to disclose how both Sportsman’s Warehouse and our Fulfillment Partners collects, stores, and uses certain personal information gathered when you interact with our Silencer Vendor Partners through various service channels. Please see our Privacy Policy for more details.

INFORMATION SPORTSMAN’S WAREHOUSE AND OUR FULFILLMENT PARTNERS COLLECTS

Sportsman’s Warehouse and our Fulfillment Partners may gather and store the following information:

Contact information such as your name, shipping address, email address and phone number.

Personal information voluntarily provided to us to complete your ATF Form/eForm 4, to create an NFA Gun Trust, or to otherwise fulfill your order to one of our stores, or to ship a silencer to your front door.

Purchase information such as purchase histories, online shopping cart histories, credit/debit card payment histories, and billing, physical and shipping addresses.

Our Fulfillment Partners utilize secure customer portals to collect the necessary information for your silencer purchase. To maintain your account, these partners will retain profile information—including your name, address, phone number, and login credentials—used to create your online profile with the respective Fulfillment Partner, Device and browsing information used to access Sportsman’s Warehouse or our Fulfillment Partners' online stores, including IP addresses, cookie identifiers, browser information, internet providers, product search histories, and dates and times of interaction with Sportsman’s Warehouse or our Fulfillment Partners' websites, online stores, and customer portals. This also includes communications with Sportsman’s Warehouse or our Fulfillment Partners' customer service and sales teams, such as phone, email, SMS, and online chat conversations.

HOW WE USE YOUR INFORMATION

By purchasing, you authorize Sportsman’s Warehouse and our Fulfillment Partners to use your information to create your account, process payments, fulfill orders, and file necessary regulatory paperwork (such as ATF Form 4/eForm 4).

Order & NFA Status Updates:

We will use your provided email address and phone number to send you transactional updates and NFA application status notifications via email and/or SMS.

HOW WE PROTECT YOUR INFORMATION

Please see our Privacy Policy for more details.

OUR USE OF COOKIES

Please see our Privacy Policy for more details.

DISCLOSURE OF ANY INFORMATION TO OUTSIDE PARTIES

Please see our Privacy Policy for more details.

THIRD-PARTY LINKS

Occasionally, at our sole discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). As such, we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are 21 years old or older.

CHANGES TO OUR POLICIES

You can review the most current version of Sportsman’s Warehouse policies at www.sportsmans.com , Silencer Central policies at www.silencercentral.com , and Silencer Shop policies at https://www.silencershop.com/ . Sportsman’s Warehouse and our Fulfillment Vendors reserve the right, at their sole discretion, to update, change or replace any part of these policies by posting updates and changes to its site. It is your responsibility to check these websites periodically for changes.

CONTACTING US

If there are any questions regarding Ship to Home via Silencer Central policies, you may contact Silencer Central using the information below: BMADDOX ENTERPRISES LLC
DBA Silencer Central
4901 N 4th Ave., Sioux Falls, SD 57104 USA [email protected]
888.781.8778

CONSENT/SIGNATURE OF ACCEPTANCE

By completing a purchase, you acknowledge that you have read, understand, and agree to be bound by Sportsman’s Warehouse and our fulfillment Partners Terms and Conditions, as well as the Privacy Policy and any other policies referenced herein. These policies are incorporated by reference and can be accessed via the provided links.